Carrimate is home to premium luggage collections designed for all. We ensure easy availability of our stylish yet sturdy bags for all travel enthusiasts. Our luggage can be purchased on the Carrimate website,www.carrimate.com as well as on Amazon and Flipkart.

Your Carrimate comes with a warranty that can be availed simply by dropping us a mail at info@carrimate.com, or by clicking on the whatsapp chat icon on the website. Voila! We’ll take care of the rest.

If you haven’t purchased our products from carrimate.myshopify.com you can still avail a warranty. All you have to do is register your product here and we will activate your warranty!

We offer a 6-years worry-free warranty on all Carrimate Luggage products!

Our soft bags & accessories come with a 12 months limited warranty. The warranty covers the repair or replacement of any defective material or component, and not regular wear and tear.

Nice try! And, believe us when we say we’ve considered it. 

While we may not offer a lifetime warranty, all of our luggage products are made from a Indian poly-carbonate shell that passes the highest industry standards in terms of quality check. Translation: you may just have a ‘lifetime’ travel bestie in your hands!

For Hardside Luggage:
We recommend using a gentle soap and warm water for rinsing. If you would like to wax the case after cleaning, any good silicone-base automobile or furniture polish will preserve the lustre and add resistance to the covering.

For Softside Luggage:
We recommend spot cleaning with a mild soap (i.e. dish soap) and water. You can also use a product used for spot removal on clothing, or use a foam type cleaner used to clean car mats or automobile carpets (sold at car parts stores). If the luggage has a strong odour, use a vinegar and water solution. This may take the odour away, but the bag will have to be aired out for a few days.

We at Carrimate follow a 7 days return policy for all products purchased from our website (www.carrimate.com). You will receive a 100% refund if you are not satisfied with the product. But, you have to return the product without having used it. It has to be in the condition that you received it in. The labels / price tags have to be attached to the luggage. If you want to buy other products, our customer support teams are trained to assist you accordingly.

We at Carrimate follow a 7 days return policy for all products purchased from our website (www.carrimate.com). Before returning any products, you need to request an authorization to return the products directly through our website. What are the steps to do this? Simply sign in to your account and navigate to My Account and then the My Orders page to initiate a Return.

Yes! For the orders above Rs. 500, we provide free shipping across India. There is a delivery fee for orders below Rs. 500. Carrimate is a digital first brand that believes in the power of exploring. No matter where you stay, our luggage collections are curated to encourage you to explore the world and bring a little bit of every place back home with you.